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Customer: Wirtschaftsgenossenschaft deutscher Tierärzte eG (WDT)
The Wirtschaftsgenossenschaft deutscher Tierärzte eG (economic cooperative of German veterinarians) is one of the leading companies in the German veterinary pharmaceutical market. With a presence of over 95% in all veterinary practices, WDT sees itself as a basic supplier to the veterinary profession. In addition to providing services and producing medicines and feed supplements, WDT offers a comprehensive range of pharmaceutical and practice supplies in this segment. Deliveries are made from the company's own distribution centre in Garbsen. "We ship over 4,000 packages every day. An order that reaches us by 3 p.m. is delivered to the customer the next day," says Mr. Mahn, Head of Logistics at WDT. This promise obliges and leads to a great relationship of trust between WDT and its customers.
With an average of more than 12,000 individual items per day, distributed over approx. 2,000 orders, fast, efficient and error-free goods picking is indispensable. In addition to standard order picking with pick-by-light, kanban racks were also equipped with this technology. Mr. Mahn explains "We have replaced our space-intensive pallet storage locations here with a container replenishment system and have been able to increase efficiency while saving valuable storage space". The removal of goods from the individual containers as well as the replenishment request is supported by Speedypick displays.
In 2018, the pick-by-light technology was refitted. Based on WDT's good experience with the predecessor system Speedypick I, it was decided to use the successor system Speedypick II. "The systems are robust, work reliably and have proven themselves in the hard everyday work," says Mr. Mahn, who was additionally faced with the challenge of carrying out the conversion in an extremely short time window. This did not only affect the installation of the hardware. Software adjustments were also necessary to complete the project successfully.
For an uncomplicated realisation of the upcoming software and hardware changes, WDT decided to work with ibi-soft as a competent eQ-3 sales and cooperation partner for Speedypick systems. After a detailed preliminary clarification of the requirements, ibi-soft was able to carry out the conversion successfully and on time in 2 stages. In the first stage, the Speedypick profiles were "loosely" pre-assembled directly under the existing profiles of the previous system.
In the second stage, the old system was dismantled and the new Speedypick II system was installed in its place. For each of these conversion stages, ibi-soft had 2 days at its disposal. Mr. Biermann, Managing Director of ibi-soft, remarks: "We were under a lot of time pressure, but due to the intensive and detailed pre-planning we were sure that we could do it".
The project was completed as agreed and without affecting ongoing operations. This meant that WDT was able to fulfil its delivery promise throughout and without restriction.